Tour operating is a complicated business at the best of times, but MICE activation travel (Meetings, Incentives, Conferences, Events) takes it to a whole new level of complexity. With big – often huge – groups [arriving on different flights at different times], multiple hotels & venues, activities, last-minute changes, and hundreds of inquiries, requests and complaints from clients and participants to contend with, organizing MICE trips can give even the most unflappable tour operator sleepless nights.
If your company is facing challenges like the above, you may not be aware that a mobile technology solution could be the answer. An app would not only make your life easier from an organizational perspective but impress your client too.
CONVENIENCE
Using a mobile solution to manage MICE events in Delhi makes life easy for the tour operator, with all trip content – itinerary, accommodation, flights, tickets, etc – stored in one place. And, given that nearly all attendees will be carrying a smartphone, it’s easy for them to access all the details they need without having to carry around stacks of paper.
Although it would be nice if everything always went according to plan, last-minute changes will always need to be made. But these needn’t require you to send out mass emails or reprint documents, instead just sync and update the app.
Finally, using an online signup form, attendees can sign up for the event and the app themselves, reducing the workload on your operations team.
VERSION CONTROL
Hundreds (or even thousands) of participants; multiple operations staff; multiple guides/organizers; a highly complex itinerary that is changing all the time; last-minute changes & tweaks…it’s no wonder that sometimes wires get crossed and different people get different versions of the event program. A mobile app solves that problem by providing one unique view of the itinerary, with any changes being automatically synced with participants’ phones, to make sure everyone’s reading from the same page.
Hundreds (or even thousands) of participants; multiple operations staff; multiple guides/organizers; a highly complex itinerary that is changing all the time; last-minute changes & tweaks…it’s no wonder that sometimes wires get crossed and different people get different versions of the event program. A mobile app solves that problem by providing one unique view of the itinerary, with any changes being automatically synced with participants’ phones, to make sure everyone’s reading from the same page.
IMPACT
Organizing MICE trips is all about presentation, creating a spectacular and memorable event that will delight your client and their participants. Make sure you start creating an impression before the event even starts by sending out your documentation in the form of a stylish mobile app with your or your client’s branding. No more dog-eared paper itineraries, just a smooth, interactive, user-friendly experience! And if your client wants paper, a good mobile solution should be able to generate a PDF version of the program at the touch of a button.
Organizing MICE trips is all about presentation, creating a spectacular and memorable event that will delight your client and their participants. Make sure you start creating an impression before the event even starts by sending out your documentation in the form of a stylish mobile app with your or your client’s branding. No more dog-eared paper itineraries, just a smooth, interactive, user-friendly experience! And if your client wants paper, a good mobile solution should be able to generate a PDF version of the program at the touch of a button.
COMMUNICATION
1000 attendees, staying in 5 different hotels, travelling on 30 different buses, taking part in 30 different activities over 6 days. How on earth do you communicate with them all? Use a mobile app and you can chat to them via your desktop or phone, and you can also subdivide them into groups – and push notifications will make sure they all get the message. And attendees can use the app to chat to each other and share photos or video taken during the event.
FEEDBACK
Getting feedback from large groups can be a real headache – it’s astonishing how many tour operators and hotels still use archaic paper questionnaires. With a mobile app, you can get the feedback you want when you want it – daily surveys (with push notifications) will make sure you’re getting feedback right from day 1 of the trip. With intelligence coming in promptly, you have the chance to put things right if there are any issues. Additionally, end of trip surveys means you can gather opinions from attendees as soon as the trip ends and generate reports to see which components of the event worked – and which didn’t.
Getting feedback from large groups can be a real headache – it’s astonishing how many tour operators and hotels still use archaic paper questionnaires. With a mobile app, you can get the feedback you want when you want it – daily surveys (with push notifications) will make sure you’re getting feedback right from day 1 of the trip. With intelligence coming in promptly, you have the chance to put things right if there are any issues. Additionally, end of trip surveys means you can gather opinions from attendees as soon as the trip ends and generate reports to see which components of the event worked – and which didn’t.
Primar Partner is a leading MICE organizer in India.
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